A new competitive landscape
There is no doubt that Artificial Intelligence (AI) is shaping the financial industry, from new entrants to traditional players. Financial Technology (FinTech) start-ups already leverage the latest AI advancements to offer customers cost-efficient solutions. Robo-advisors, for instance, provide algorithm-driven financial services at a very competitive price. A new wave of digital banks is appearing, enhancing the customer experience with AI-enabling tools and processes, from onboarding to support. Last, more and more banks or funds use AI to automate their processes and trading decisions, and improve their profitability.
